Business agility requires IT Agility allowing the governance structures to bend and informal networks to prosper. This is counter-intuitive and mind-blowing for many veteran IT Programme managers. This is exactly what is required today in a fast changing business environment.
"Ennovate came on-board in the midst of substantial change, a difficult vendor relationship and conflicting priorities. They brought refreshing calmness and confidence, separating the wheat from the chaff. They quickly and decisively brought renewed energy and focus to the program and reshaped and prioritised business commitments in order to bring the project home"
- DES MCCABE, HEAD OF BACK OFFICE, BORD GÁIS ENERGY
Bord Gáis Energy (BGE) is a leading Irish all-island gas, power and home services company currently supplying products to over 1 million customers with revenues of €1.5 billion and over 1,000 employees.
BGE is a progressive company with a reputation for experience and expertise in the energy market and is committed to providing a quality service to all its customers.
In August 2010 Ennovate were asked by the CIO to provide a Senior Project Manager to manage the implementation of a complex new wholesale and retail electricity settlement solution. It required an experienced consultant to manage the project and a series of sensitive and complex relationships between the vendor, IT, and their Trading and Settlement team in BGE.
At the time, BGE had undergone significant growth and change raising the need to replace and move the existing settlement processes and technology onto a strategic platform that could support the recent and expected:
We deployed a variety of consulting disciplines; Project Management, Change Management and Vendor Management.
We undertook an initial review over a 10-day period and presented a simplified one- page plan, instigated weekly vendor, stakeholder and regular Steering Group meetings and developed a 9-point plan to address key areas of vendor weakness.
We then re-mobilised the project with a kick off meeting with the Vendor and key stakeholders and the existing project team. We:
Over a period lasting 12 months we brought the project through a series of milestones resulting in the successful delivery of the wholesale & retail settlement platform.
"ENNOVATE BRING A PRAGMATIC UNDERSTANDING OF HOW TO GET THE TEAM TO MOVE QUICKLY AND DECISIVELY IN UNISON. THEY UNDERSTAND THE NEED TO BRING PEOPLE ALONG AND DRIVE
THE OUTCOMES NEEDED"
- ASHLING CUNNINGHAM, CIO, BORD GAIS ENERGY
We revised the plan and budget forecast to take account of the extended timescales and gained Steering Group approval for the revisions.
Stakeholder communications improved significantly and the Vendor was driven hard to improve their overall quality, resulting in the successful delivery of Phase 1 and the re-planning of Phase 2.
The project was successfully delivered within the recalibrated budget.