Ennovate have made significant investment in building tools to support front-line staff learning. Our most extensive toolset is our coaching support tool GROW.earth, whicha has been designed to support team-leaders deliver effective and personal coaching sessions, yet also let senior managers track and manage the coaching process.
The methods and tools Ennovate use for Customer-centred Innovations utilise our training in the Net Promoter Score discipline and reflect our in-the-field experiences. In addition, in designing and delivering Customer-Centred Innovation programmes we utilise cross-disciplinary methods discussed in IT Implementations and Change Management. The methods we use are;