Service Operation

“Management Science, Psychology and Technology are converging and present an exciting opportunity for companies to reinvent themselves and become customer-centred innovators”
Ian Duncan, Ennovate Consulting

The methods and tools Ennovate use for Customer-centred Innovations utilise our training in the Net Promoter Score discipline and reflect our in-the-field experiences. In addition, in designing and delivering Customer-Centred Innovation programmes we utilise cross-disciplinary methods discussed in IT Implementations and Change Management. The methods we use are;

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